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Accelerating bioprocesses thanks to intuitive User Interface

To improve efficiency of drug development and decrease manual errors, our client is committed to reimagine bioprocesses and lab equipment.

Industry

Life Science

Scope

User Research / Human Machine Interface / Usability Testing / Development

Timeframe

4-12 weeks

100%

ready intuitive and safe HMI

30%

approx. fewer potential errors

The client

The client is a leading, global biotechnology company. The organization operates across the healthcare, life science, performance materials, pharmaceutical, and chemical fields.

Business needs

To improve the efficiency of drug development and reduce manual errors, our client is committed to reimagining bioprocesses and lab equipment . To address this goal, the company decided to build a new, unprecedented device for the cell culture process.

The challenge

  • 01

    How to create intuitive HMI that responds to the needs of non-tech savvy users

  • 02

    How to design an interface with easy access for laboratory experts

  • 03

    How to strike a balance between customization and automatization of the process

  • 04

    How to create UI that accelerate innovation

Our solution

A combination of user research, the experience of industrial UI designers, and an agile approach with rapid pivots lets us respond to client goals.

The outcome

As a main outcome our team delivered top-notch HMI that enabled safe and secure process management. Thanks to the UX research conducted during the project, our client not only received an intuitive UI, but was also able to improve the product itself. After grasping the scientists' previously unidentified needs, we introduced an automated system with a user-friendly interface developed to prevent potential errors when using the remote system from the tablet.

  • Fewer manual errors thank to intuitive UI
  • Implement a flexible, automated and scalable system
  • User-friendly interface
  • Positive user experience = more efficient scientists
  • Reduced need for training and user support
Tytus Gruszczyński
Together with the client, we are creating a project that is inherently focused on discovering, understanding and responding to user requests, as well as adapting to the BioTech process. The dynamic R&D environment is a challenge, but it is also a space for experimenting, trying and facing the hard decisions of the project - At the end there is the user, the lab technician - He must get a product that will meet his expectations and provide him with the most convenient way to perform his meaningful work.
Tytus Gruszczyński — Lead UI Designer

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